Service | February 2, 2026
Service Sr. Account Manager
Western Allied Mechanical stands on the cutting edge of HVAC system design and operation. We combine innovative thinking and technologies with our intricate engineering to create, build and maintain comfortable, energy-efficient environments. Our relational focus and entrepreneurial spirit continually drive us to attract and develop the finest talent, while building and enduring customer relationships. We strive to be Driven by Innovation, Grounded in Care and Dedicated to Teamwork. Western Allied has been Operating for over 60 years as a design build mechanical contractor for life science, bio-tech, high tech, retrofit, and LEED/Green projects. We are looking for intelligent, organized and innovative people to join our team!
Description of Position
We are looking for an experienced and dynamic Senior Account Manager to join our team. As a Senior Account Manager, for our Service Division, you will be responsible for handling the delivery of our services with professionalism and integrity. Your primary responsibilities will be to maintain our existing customer base in San Francisco with a focus on new service business opportunities in the North Bay Area. Our customers and technicians depend on your commitment to quality account management.
Duties & Responsibilities
- Support assigned key client accounts with repairs, projects, and other service needs.
- Estimate repairs, Service Agreements, and projects
- Provide technical and estimating assistance to others on the Service team.
- Utilize service purchaser and support staff to assist with estimating, purchasing, subcontractor coordination, and job set up/management task
- Actively participate in and promote our safety culture, striving to establish a safe working environment for all WAM employees and subcontractors.
- Coordinate field activities through dispatcher, directly with service technicians, and via construction superintendents
- Provide technical and project management assistance to technicians on assigned accounts
- Other tasks and projects as periodically assigned
Requirements & Qualifications
- 5+ years of experience as an account/project manager
- Proficient in MS Office
- Strong understanding of the commercial HVAC industry, controls and plumbing experience is a plus
- Able to learn and utilize service software platforms
- Outstanding organizational skills and able to manage time appropriately to stay on top of tasks and deadlines
- Critical thinker and strong problem-solving skills
- Able to be a team player and leader, but also work independently
- Great interpersonal and communication skills
Salary Range $145,000 – $180,000 Plus Bonus
Working at Western Allied Mechanical comes with a competitive salary and complete benefits package that includes a 401K Plan and Paid Time Off. This is a rewarding position that offers excitement and satisfaction of working both individually and with a team. As a company with fewer than 350 employees, we are focused on supporting the professional growth of our employees and treating them like family. Our open-door policy facilitates our culture of mutual support that permeates the work experience. Our new 110,000 sq. ft. industrial building in the East Bay is ideal for commutes from all over the Bay Area.
Western Allied Mechanical is an equal opportunity employer located in Union City. To be considered for this position, please submit your resume and cover letter describing your experience and interest in working with us.